For me the best moment was when Tom shared a story about experiencing a hypo while on the golf course. He had forgotten to put some sugar candy in with his clubs and had to ask his friends to go get him some candy from the clubhouse so he could bring his blood sugar back up.
“That was careless,” he said.
“That was careless.” It struck me how gentle he was with himself. He didn’t say he say he was stupid or made a mistake. He didn’t make a big deal out of it. It was only a moment of carelessness. He understood what he needed to do differently next time. That is all.